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SME Business

We offer a variety of Internet Packages for Small & Medium businesses. In addition, we also offer enhanced services to cater for your business needs including, Media Services, Voice Solutions, and Metro Ethernet – Free 10Mbps Metro Ethernet available on our Premium Packages.  Our solutions allow you to reduce costs and focus on productivity so you keep ahead of your competition.

Corporate Business

We offer a range of IP Access & Transit services designed to meet the most demanding needs of any company. We specialise in the provision of services for the Gaming, Financial and Insurance markets. Through our 100% fibre network, we can assure the highest availability and service levels. We have direct connectivity to Europe and we continue to build partnerships with other carriers to extend our global reach.

SME Business

We are offering a full set of connectivity and value-added services that meets your most demanding requirements in terms of intra-office and inter-office communication. Our solutions allow you to reduce costs and focus on productivity so you keep ahead of your competition. Find out more details about our service portfolio for medium businesses.

Corporate Business

We understand how unique your requirements can be and we want to get the chance to closely analyse them. Let us tailor the most intelligent solution to solve your connectivity problems, based on our broad experience working with complex environments and demanding clients. Take your business to the next level by taking advantage of our comprehensive corporate service portfolio.

Resilient design

We know how important resiliency is for any kind of business-critical service. Our infrastructure was designed from the ground up with resiliency in mind in order to offer our clients the highest level of connection stability. Local transport resiliency is ensured by our private fiber rings around Gibraltar and by having diverse path connectivity into critical communication hubs, like the World Trade Center. Our fibre mesh extends into Spain, where we have dual presence (La Linea) in order to mitigate single points of failure across the border. International network resilience is assured by having multiple POPs in Gibraltar, Madrid, Amsterdam and London, connected via diverse high capacity, upgradable circuits.

Connected to the world

In order to offer low-latency, flexible and resilient services, we have created a strategic inter-connection design with major operators. The peering points are spread throughout our network in order to ensure optimal traffic flow to and from external networks. Our major POPs are located in Gibraltar, Madrid, Amsterdam and London. We are connecting with a variety of Tier 1 providers, including Level3, Cogent and Vodafone. The inter-connections are governed by strict SLAs that allows us to offer the best quality of service to our clients. We are also member of the DE-CIX peering exchange that offers sub-12ms latency access to top global content networks.

Service Level

We understand that you have high expectations from a business-class service in terms of availability and performance. Because of this, all our subscriptions come with dedicated and personalized service levels. These are tailored for each customer type so that you receive the quality of service suitable for your business size. The reason we can offer strict service levels lies in the fact we own a modern network built around a resilient design. The high capacity redundant connections combined with the fast reaction times of our support team acts as another piece in the foundation of our service level model.

24/7 Support

Besides the business and commercial relationship that is maintained by our Sales team, we are also offering our clients a technical communication channel, available 24 hours per day, 7 days per week. This is ensured by our highly trained NOC division, organized in multiple support levels, working around the clock to advise you in any kind of technical issue or concern you may have. Our team is working locally in Gibraltar and is more than happy to assist you via phone, email or even face to face. The experience we have in troubleshooting a wide range of connectivity issues allows us to react swiftly to even the most complex failure scenarios.

Customers

Our extensive business history spanning over 90 years in Gibraltar allows us to closely understand the challenges of local companies, the way they think and the kind of support they need. We provide a first-class service to all our customers whether they are a Small, Medium or Large Enterprise Business – we value our partnerships in the same way. Dedicated teams are assigned to different types of accounts in order to keep a permanent close connection with our clients and to ensure the best possible customer experience.

“Gibdock contracted GibFibre to provide a fast & secure network for one of our major international clients who required a ultra-rapid broadband connection to one of their fleet of oceangoing vessels.
The installation team arrived bang on time & even finished the job ahead of schedule without compromising the impeccable standards expected of them.
Equally impressive were the post-installation engineers, who went above & beyond to ensure the client’s requirements to establish a highly stable connection to their global network whilst maintaining exceptional speeds & network consistency.
Great service, excellent value and after sales performance that delivers!”

David B Gibbins, IT Manager, Gibdock

Since contracting GibFibre we have received a stable and reliable internet connection.
It is essential for us to stay connected at all times and GibFibre have been very responsive whenever we had issues that needed clarification.
The flexibility of solutions offered are what we required and GibFibre created a package that suits our requirements exactly.
The Metro Ethernet is a very useful feature which allows us to connect our offices within Gibraltar in a very secure and flexible manner and it has improved the data flow between our various locations.

Anthony Cabeza, IT Manager, Grant Thornton (Gibraltar) Limited

“We initially installed GibFibreSpeed as a secondary link in case our primary line went down.  We have since switched some of our services to run primarily over the GibFibreSpeed link and the feedback from our user base has been resoundingly positive. As a high end financial services provider, reliability of service is key to exceeding our clients’ expectations.  “ 

Chris Russell - Senior IT Manager, ABACUS

“Have found Gibfibre to be professional, responsive and above all reliable. Would not hesitate to recommend them!”

G. Medici, Director The PC Clinic, PC CLINIC

“At last a serious alternative internet service provider in Gibraltar, providing first class support and willing to go the extra distance to provide a connection. GibFibre have built a professional infrastructure, delivering a fast and reliable service.”

SPECIFIX SOFTWARE

Excellent work, neat and promptly completed. Support very efficient and helpful. I would definitely recommend GibFibre.

Stephen Viñales, Mons Calpe Express

“We recently moved our high speed internet connection service to GibFibre. Previously we had tried various alternatives which consistently came up short in meeting our required standards. GibFibre were able to provide a solution that gave us a high degree of service level with speeds that seem to be unmatched within Gibraltar .”

Stefanie Washington | Administration Manager, Gesfin

Trusted Partners

Over the years GibFibre has worked with a wide variety of local and international companies.

We pride our self on the reputation we have garnered with a loyal and satisfied customer base.

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